Does Complimentary In-Home Design Service really mean there is no charge? Do I have to purchase something?
Our In-Home Design Service is absolutely complimentary and there is no obligation. The entire service provides help from start to finish with complimentary design advice, product selection, measuring, order management and installation. You do not pay for the design expertise, only for the products you choose and their installation. You are under no obligation to purchase something.
How does your designer work with me to find the right window treatments?
Our motto is Your Vision; Our Expertise. Your designer will discuss your project to know your goals and needs. Your Designer is an expert, certified by Hunter Douglas, adept at finding the perfect window solutions for your décor and your lifestyle. Your designer knows the most current styles and trends, the newest products and technologies and the best way to realize your goals. Relax, we take care of everything from measuring to installation.
A big advantage to having an in-home appointment is that your designer will be able to see your windows and your décor. This allows you to see the products next to your furnishings, in the natural light of your home.
Where can I find out about product warranties?
All products come with warranties from the manufacturer. Your designer will go over these with you during your appointment. You will be given a folder with your important purchase papers along with the warranty information.
Where do I find prices for your products?
We don’t give prices online because our products are customized to your exact specifications, unique to you. The dimensions, styles, colors, fabrics and options will be unique to you. Without all the details, we cannot give you an accurate price. During your appointment, you will be given an exact quotation, including installation.
I have skylights, two arched windows and several windows that aren’t standard sizes. Can you still help?
Yes, definitely. Our window solutions are customized to your needs. There are numerous product options well suited for specially-shaped windows such as skylights, diagonals, rounds, octagons, French doors and others. In addition, windows that are difficult to reach, like skylights, can be motorized for easy opening/closing and lifting. Your designer will explain the latest technologies and options available to you for any challenging windows.
How can a window treatment be energy efficient?
Several Hunter Douglas products are designed to be energy efficient. When closed, they shield windows, insulate rooms and help keep your home warmer in winter and cooler in summer. Some products can reduce energy loss by up to 50%, the highest rating available for window fashions. A products’ energy efficiency is based partly on the structure of the product and partly on the fabrics/materials used. Your designer can show you those products and materials with the highest energy efficiency and explain why they have superior ratings.
I have windows I’d like to cover but they’re too high to reach. Is it true you have automated systems to open/ close and raise/lower?
There are numerous automated control systems to allow remote operation of the window coverings. Which system is best will depend on your needs and lifestyle. If you are interested, your designer will discuss these options with you.
How are custom draperies different from ready-made draperies?
Custom draperies are tailor-made to fit your windows precisely. You can choose from thousands of fabrics and hundreds of hardware choices to find draperies you won’t find anywhere else. Custom draperies define your unique style by adding those luxurious finishing touches that make your room special.
Custom draperies are also tailor-made with a lush fullness unequaled in ready-made draperies. More fabric is used; linings and interlinings are selected with custom care; details are meticulous and stitching precise. The final effect is unparalleled elegance and luxury. Custom is unmistakable. There is no comparison.